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What went wrong with the world wide web – and how we can fix it

Steven Berlin Johnson, Author

The web is broken. Data is mined, sold, and exploited. Social media is an endless and biased scroll through the worst of humanity. Nobody’s personal information is safe. And worst of all, it’s inescapable. The web is a cornerstone of our lives. It’s how we work, communicate with each other, and get information. And it wasn’t supposed to be like this. How did a utopian vision of a free, open, and democratic internet turn into nothing more than a machine for marketing and surveillance? In the season finale Caterina is joined by early web adopters Steven Berlin Johnson, Anil Dash, and Kevin Delaney to ask: Where did the web go wrong? Could we have prevented it? And what, if anything, can we now do to fix it? It’s a question that affects us all and will determine the future of our lives online… and off.


“We had a vision of utopia when we built the web. It can still be that – but how do we determine whether the good outweighs the bad? Where did it go wrong? And what can we do to fix it?”

— Caterina Fake